Resolved against Epicor
The buyer and every line confirmed against live data, including parts the customer orders under their own numbering.
- Customers, by name and ID
- Parts, including the customer's own numbers
- Units and part revisions
Requests for quote arrive as PDFs, scans, photographs, spreadsheets, Word files or plain email text, from a customer, a rep or your own inbox. Fluent reads them, resolves the customer, the parts, the units and the part revisions against live Epicor data, and drafts the quote in Kinetic for a person to review and process.
How it works
The customer, the parts, the units and the revisions resolved against Epicor, and configurable parts priced by Epicor itself.
The buyer and every line confirmed against live data, including parts the customer orders under their own numbering.
Where a line carries a configuration, Fluent works the Epicor product configurator and reads the configured price back onto the line.
A part or a unit that resolves to nothing is held on the draft with the reason, because no match beats a speculative match.
The difference
Legacy document capture is configured per layout: a template for each vendor, a coordinate for each field, a model retrained when the paperwork changes. Fluent is configured in written instructions, and rewriting them changes what it does.
A template for every vendor, layout and document type
Reads each document the way a person does, whatever the layout
Fields found by position, so a moved column breaks extraction
No coordinates. It consults live Epicor data before it writes
Models retrained on samples whenever a design changes
Corrections become instructions, so it improves without retraining
Exceptions fall out to a queue for manual keying
Reasons through variations and exceptions instead of failing
Behavior changes through a configuration project
Behavior is set in written instructions you control
Governance
Every agent operates inside boundaries you define. Every action it takes is recorded, explainable, and reversible before it posts.
An order over an amount or outside a price tolerance goes to the approvers who own it.
Every field the agent read, every decision it made, on the record.
Your documents and data stay under retention policies you control.
Transactions are validated by Epicor’s own business logic before they post.
Exceptions escalate to your team with the agent’s reasoning attached.
Agents only touch the business objects and companies you allow.
Customers
“People should not feel like it’s too good to be true, because it works.”
“My dreams have been answered. … Check out Fluent. 10/10 customer service & ease of use!”
“We started our implementation call at 4:30 yesterday. First sales orders processing by 4:50. Minimal mistakes out the box.”
“The Fluent team got connected very quickly and orders are flowing well. Some mistakes, but easy to resolve with some agent tweaks. Really impressive platform.”
Guides
Automated quotes explained: CPQ, job-shop quoting tools and RFQ-to-quote entry in your ERP, with the quoting steps, a comparison and what to measure.
The order to cash process for manufacturers and distributors: each step, the document that arrives, where it lands in Epicor Kinetic and what to automate.
Workflows
Customer purchase orders posted as sales orders, checked for duplicates before drafting.
Shipping instructions become packs, every line resolved to its order release.
Customer invoices and credit memos posted so billing stops waiting on a person.
Vendor quotes and requisitions become purchase orders, priced in the vendor's own currency.
Packing slips received against the purchase order line by line, in the unit the supplier shipped.
Supplier invoices matched two-way or three-way against the order and the receipt.
Material issued to the job without looking up the sequence by hand.
Send a real request for quote and read the Quote Entry draft it produces, with every unresolved field named.